Privacy Policy – HousePet

Last Updated: October 5, 2026

Who we are

HousePet (“HousePet,” “we,” “us,” or “our”) is an online pet products store operated by GlowivitaUSA LLC, a United States limited liability company organized in the State of Wyoming.

Our website address is: https://housepet.store.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit HousePet.store, create an account, place an order, contact us, subscribe to communications, or otherwise use our website and services.

By using our website, you acknowledge the practices described in this Privacy Policy.

Information We Collect

We may collect information that you provide directly to us, including your:

Name
Billing address
Shipping address
Email address
Telephone number
Account information
Order and purchase history
Product preferences
Customer service communications
Reviews or other content you submit
Information necessary to process, fulfill, deliver, return, or refund an order

When you use our website, certain technical information may also be collected automatically, including your IP address, browser type, device information, operating system, referring pages, pages viewed, approximate location derived from your IP address, cookie identifiers, and information about how you interact with our website.

Orders and Payments

When you purchase a product from HousePet, we collect information necessary to process and fulfill your order, including your contact information, billing information, shipping information, and details about the products you purchase.

Payments may be processed by third-party payment processors such as Stripe. Payment processors may collect and process payment card information and other financial information necessary to complete your transaction.

HousePet does not need to directly store your complete payment card number when payment information is securely handled by our payment processor.

Payment processors process personal information according to their own privacy policies and legal obligations.

Order Fulfillment and Dropshipping

HousePet uses third-party suppliers, fulfillment providers, warehouses, shipping carriers, and logistics providers to process and deliver orders.

Because HousePet operates using a dropshipping and third-party fulfillment model, information necessary to fulfill an order may be provided to our suppliers and fulfillment partners. This may include your:

Name
Shipping address
Telephone number
Email address where necessary
Products ordered
Order number
Other information reasonably necessary to process and deliver your order

Our fulfillment partners may include CJdropshipping and its applicable logistics, warehouse, and shipping partners.

Depending on product availability and the fulfillment method selected for an order, products may be processed or shipped from facilities located in the United States or other countries.

We provide fulfillment partners only with information reasonably necessary to process and deliver orders and perform related services.

How We Use Your Information

We may use personal information to:

Process and fulfill orders
Process payments and refunds
Deliver products
Provide order confirmations and shipping updates
Create and manage customer accounts
Provide customer support
Respond to inquiries
Detect and prevent fraud, abuse, and unauthorized transactions
Protect the security of our website
Maintain business and transaction records
Improve our products, website, and customer experience
Send marketing communications where permitted by law or with your consent when required
Measure website and marketing performance
Comply with applicable legal, tax, accounting, regulatory, and contractual obligations
Establish, exercise, or defend legal claims

Cookies

HousePet.store uses cookies and similar technologies that help our website function, maintain shopping carts and customer sessions, remember preferences, process checkout, prevent fraud, understand website usage, and provide other website functionality.

WooCommerce and other services used by HousePet may place cookies necessary for ecommerce functions such as maintaining the contents of your shopping cart and determining when cart contents change.

Some cookies are necessary for the website to function properly. Other cookies, including analytics or advertising cookies, may be used where applicable and subject to consent requirements.

You can control certain cookies through your browser settings and, where provided, through our website’s cookie-consent controls.

Disabling necessary cookies may prevent certain portions of HousePet.store, including the shopping cart or checkout, from functioning correctly.

Analytics and Advertising

We may use analytics, advertising, attribution, and measurement technologies to understand how visitors interact with HousePet.store and to measure or improve our advertising campaigns.

If we implement services such as Google Analytics, Google Ads, Meta Pixel, TikTok Pixel, or similar technologies, those providers may collect information through cookies, pixels, and related technologies according to their respective privacy policies.

Where required by applicable law, non-essential analytics or advertising technologies will be used subject to appropriate consent choices.

Email and Marketing Communications

If you subscribe to our newsletter, request promotional communications, or otherwise consent to receive marketing from HousePet, we may use your email address and other relevant information to send promotions, product announcements, special offers, or other marketing communications.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the email.

Unsubscribing from marketing communications does not prevent us from sending transactional or service-related communications, such as order confirmations, shipping updates, security notices, or information regarding an existing transaction.

Comments and Product Reviews

If you leave a product review, comment, or other user-submitted content, we may collect the information entered in the applicable form as well as technical information such as your IP address and browser information for security, moderation, and spam prevention.

Information you intentionally publish in a public review or comment may be visible to other visitors.

Please do not include sensitive personal information in public reviews or comments.

Media

If our website allows users to upload images, you should avoid uploading images containing embedded location information, such as EXIF GPS data.

Visitors may potentially be able to download publicly accessible images and extract embedded information from them.

Embedded Content from Other Websites

Pages on HousePet.store may include embedded content such as videos, images, social media content, or other third-party materials.

Embedded content from another website may behave in substantially the same way as if you visited that third-party website directly.

Those third parties may collect information about you, use cookies or similar technologies, and monitor your interactions with their content in accordance with their own privacy practices.

Who We Share Your Data With

We do not sell personal information for money.

We may disclose personal information when reasonably necessary to operate HousePet and provide our services, including to:

Payment processors, including Stripe
Ecommerce and website service providers
Suppliers and fulfillment providers, including CJdropshipping
Warehouses and logistics providers
Shipping and delivery companies
Email and communications providers
Hosting, security, fraud-prevention, and technical service providers
Analytics and advertising providers where applicable
Professional advisers such as accountants, attorneys, and consultants
Government authorities, regulators, courts, or law enforcement when required or permitted by law

We may also disclose information in connection with a merger, financing, acquisition, restructuring, sale of assets, or similar business transaction, subject to applicable law.

International Data Transfers

HousePet operates online and uses service providers, suppliers, fulfillment partners, and technology providers that may operate in different countries.

As a result, personal information may be processed or stored outside the state, province, or country where you live, including in the United States and other jurisdictions where our service providers or fulfillment partners operate.

Where required, we take reasonable steps designed to ensure that international transfers of personal information are handled in accordance with applicable data-protection requirements.

How Long We Retain Your Data

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including providing services, fulfilling orders, maintaining transaction records, resolving disputes, preventing fraud, enforcing agreements, and satisfying legal, tax, accounting, and regulatory requirements.

Order and transaction information may therefore be retained after an order has been completed.

If you create a customer account, we may retain account information while your account remains active and afterward where reasonably necessary or legally required.

When information is no longer reasonably necessary, we may delete, anonymize, or otherwise dispose of it, subject to applicable legal requirements and technical limitations.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

HousePet.store uses encrypted HTTPS connections where implemented, and payment information is processed through established payment providers such as Stripe.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of any password associated with your HousePet account.

What Rights You Have Over Your Data

Depending on where you live and applicable law, you may have certain rights concerning your personal information, which may include the right to:

Request access to personal information we maintain about you
Request correction of inaccurate information
Request deletion of certain personal information
Request a copy of certain personal information
Object to or restrict certain processing
Withdraw consent where processing is based on consent
Opt out of certain marketing communications
Exercise additional privacy rights provided by applicable law

These rights are subject to applicable exceptions. For example, we may need to retain certain information to comply with tax, accounting, fraud-prevention, transaction-record, or other legal obligations.

We may take reasonable steps to verify your identity before processing certain privacy requests.

U.S. State Privacy Rights

Residents of certain U.S. states may have additional rights under applicable state privacy laws.

Depending on the law applicable to you and whether HousePet/GlowivitaUSA LLC is subject to that law, these may include rights to access, correct, delete, or obtain a copy of certain personal information and rights relating to certain forms of targeted advertising, profiling, sharing, or sale of personal information.

Where applicable, we will process qualifying privacy requests in accordance with applicable law.

We will not unlawfully discriminate against a customer for exercising applicable privacy rights.

Children’s Privacy

HousePet.store is intended for a general audience and is not directed to children under 13 years of age.

We do not knowingly collect personal information from children under 13. If we become aware that personal information from a child under 13 has been collected in circumstances prohibited by applicable law, we will take reasonable steps to delete it.

Third-Party Links

HousePet.store may contain links to third-party websites or services.

We are not responsible for the privacy, security, content, or practices of third-party websites. We encourage you to review the privacy policy of any third-party service you choose to use.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business, website, service providers, technology, or applicable legal requirements.

When we update this policy, we will revise the “Last Updated” date at the top of this page.

Material changes may be communicated through additional means where required by applicable law.